Skip to main content
FlowDigitalNext Logo FlowDigitalNext

Privacy Policy

Your privacy matters to us. This policy explains how FlowDigitalNext collects, uses, and protects your personal information in accordance with Thailand's Personal Data Protection Act and international standards.

Information We Collect

When you engage with our macroeconomic analysis and trading education platform, we collect various types of information to provide you with personalized learning experiences and maintain our service quality. The information we gather falls into several categories, each serving specific purposes in delivering our educational content.

Personal Information

  • Name, email address, and contact details when you register for courses
  • Payment information for course enrollments and subscription services
  • Educational background and experience level to customize learning paths
  • Communication preferences and language settings

Technical Information

We automatically collect technical data when you visit our website. This includes your IP address, browser type, device information, and how you navigate through our educational materials. We use this information to improve your learning experience and ensure our platform runs smoothly across different devices and browsers.

How We Use Your Information

Your information helps us create better educational experiences and maintain the quality of our macroeconomic analysis training programs. We believe in transparency about how your data contributes to our services.

Course Delivery

We use your information to provide access to trading education materials, track your learning progress, and send course updates and announcements.

Platform Improvement

Your usage data helps us understand which educational content works best and where we can make improvements to benefit all learners.

Communication

We send important updates about your courses, new educational offerings, and changes to our services that might affect your learning journey.

Data Protection and Security

Protecting your personal information is fundamental to how we operate. We employ multiple layers of security measures to safeguard your data against unauthorized access, alteration, or disclosure.

Our security measures include encrypted data transmission, secure server environments, regular security audits, and limited access protocols. We store your information on servers located in secure data centers with 24/7 monitoring and backup systems.

Data Retention

We retain your personal information only as long as necessary to provide our educational services and comply with legal requirements. Course progress data is typically maintained for three years after your last activity, while basic account information may be kept longer for administrative purposes. You can request deletion of your data at any time, subject to legal retention requirements.

Your Rights Under Thailand's PDPA

As a resident of Thailand or someone whose data we process in Thailand, you have specific rights regarding your personal information. These rights are designed to give you control over how your data is used.

  • Access: You can request a copy of the personal information we hold about you
  • Correction: You may ask us to correct or update inaccurate information
  • Deletion: You can request deletion of your personal data in certain circumstances
  • Portability: You may request your data in a structured, machine-readable format
  • Objection: You can object to certain types of data processing
  • Restriction: You may request that we limit how we use your information

To exercise these rights, please contact us using the information provided below. We will respond to your request within 30 days and may ask for verification of your identity to protect your privacy.

Sharing and Third Parties

We do not sell your personal information to third parties. However, we may share your information with trusted service providers who help us deliver our educational services. These partners are bound by strict confidentiality agreements and can only use your information for the specific services they provide to us.

Service Providers

Our service providers include payment processors for course enrollment fees, email service providers for educational communications, and analytics services that help us understand how our platform is used. All these providers meet stringent data protection standards and are regularly audited for compliance.

Legal Requirements

We may disclose your information if required by law, court order, or government regulation. In such cases, we will make reasonable efforts to notify you unless legally prohibited from doing so.

International Data Transfers

Some of our service providers are located outside Thailand. When we transfer your data internationally, we ensure appropriate safeguards are in place through standard contractual clauses, adequacy decisions, or other approved mechanisms under Thai data protection law.

We maintain the same level of protection for your data regardless of where it is processed. All international transfers comply with Thailand's Personal Data Protection Act and international standards.

Cookies and Tracking

We use cookies and similar technologies to enhance your learning experience on our platform. These tools help us remember your preferences, maintain your login session, and understand how you interact with our educational content.

Types of Cookies

  • Essential Cookies: Required for basic site functionality and cannot be disabled
  • Performance Cookies: Help us understand how visitors use our site
  • Functionality Cookies: Remember your preferences and personalize your experience
  • Analytics Cookies: Provide insights into course effectiveness and user engagement

You can control cookie settings through your browser, but please note that disabling certain cookies may affect your ability to use some features of our platform.

Updates to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will notify you through email or prominent notices on our platform at least 30 days before the changes take effect.

The current version of this policy is dated January 2025. We encourage you to review this policy periodically to stay informed about how we protect your privacy.

Contact Us About Privacy

If you have questions about this privacy policy or how we handle your personal information, please reach out to us:

FlowDigitalNext Privacy Team

Nong Sua Chang, Nong Yai District
Chon Buri 20190, Thailand

Email: info@flowdigitalnext.com

Phone: +66 23 112 491

We typically respond to privacy inquiries within 2-3 business days.